About Billy.

What’s Billy?

Billy helps you live life on your own terms, in your own home.

Using a series of sensors placed around your home (so small you’ll barely notice them), Billy tracks your everyday activities — while our app keeps your loved ones in the loop.

And don’t worry, there’s no cameras, nothing to wear, no buttons to press — and it’s totally up to you who has access to your information.

The app will share your activity with your chosen nearest and dearest, and they’ll be notified if there are any out-of-the-ordinary changes to your routine.

Will Billy work in my home?

The short answer is: yes.

Of course, there are ideal environments — if you live alone and without pets, for example. But we know there’s no ‘one size fits all’, so our Billy kit can be setup to your home and lifestyle.

And our team will be happy to answer any questions about where to place your sensors to help you get the most out of your Billy experience.

How does Billy work?

Billy uses sensors placed around your home to track your day-to-day activities.

Over time, Billy will get to know you and use the sensor data to tell you what’s going on in your daily routine — if it’s changed or you’ve missed any of it. You can also share this information with your loved ones so they can see how you’re doing too.


What’s in the Billy kit?

You’ll find 1 hub and 6 sensors. These sensors pick up movements around your home and report back to the main hub, which then notifies the app on your smartphone.

What’s the Billy app?

It’s a smartphone app that lets your loved ones see the information the sensors collect about you. Family, friends or neighbours — you decide who has access.

It’s a handy way for them to stay connected with you and your daily routine.

What’s in a name?

Founders Tim and Mel chose the name Billy for a very special reason. As their Grandpa got older — and they couldn’t always be with him — they often felt like his dog, Billy, knew more about how he was doing than they did!



Using Billy.

Where can I download the Billy app?
What will my family see?

Billy strives to strike a healthy balance between awareness and privacy. So we’ll only share information with the people you select. We’ll keep them updated about your routine, whether you’re at home and which sensor last detected you. We’ll also update them on your daily activities like when you woke up and whether you’ve had lunch. This also means that if there’s any unusual behaviour, we can let them know.

What about my privacy?

Billy was built with your privacy in mind. The sensors can’t record video or audio — and will only share information relevant to the healthy activities happening in your home.

The data Billy collects is encrypted and stored in the cloud, which means it’s totally secure. You can read our full privacy policy here — Billy privacy policy.

Do I need internet to use Billy?

Yes, Billy connects to your home internet using an ethernet cable to transmit important information which will keep you and your loved ones in the loop.

Ordering Billy.

How can I get Billy?

Just head here — www.billycare.com/buy-now/

How much does Billy cost?

For Billy pricing information, head here — www.billycare.com/buy-now

Billy is yours for as long as you want it. And you can cancel, quickly and easily, at any time.

How do I cancel?

Just give us a call.

Or email us at support@billycare.com